Reviews
Dear Guests,
Your satisfaction is always our top priority! That's why we would like to know your impressions on our services. Your opinion isn't only welcomed but also important for us in order to improve and evolve our services! We guarantee that all reviews will be posted.
Looking forward to hearing from you!
All the best,
Mr. Yasar CELEN
General Manager
Tranigo.com
Write a Review
Fantastic service. Easy communication prior to arrival and throughout stay. Driver was on-time and very attentive to our needs. Thank you for the reliable transfer!
From IST to old city, 1.5 hours drive with traffic. been first time in Istanbul, this is the best way to take without worrying about how to get around public transportation .
Really Good Service , easy to book. Great follow up Service by WhatsApp.
Super service and a very kind driver.
Driver was excellent. Dropped me right outside the hotel despite chaotic traffic
Our flight was delayed from our origin country for 9 hours, the shuttle service was flexible and waited for us based on our new flight number which was really appreciated. The car was super clean and spacious. Will definitely recommend to everyone
Reliable airport shuttle. Nice big car. Booking process is easy. Very responsive. I highly recommend it.
Awesome service
Will definitely use Tranigo again! Very efficient and timely, helpful drivers and good price. Thanks to Mr Yasar for always responding to my messages promptly.
We felt very good knowing we were going to have a reliable safe ride directly to our hotel when we arrived after dark. We followed directions and were meet at gate 8 and taken to meet our driver after a short wait. We got a bigger transport car than expected so it was very comfortable .Out driver was helpful and polite and a good driver. I definitely recommend Tranigo to anyone coming to Istanbul.
The driver was on time. The drive was pleasant and smooth.
Excellent customer service. Will definitely recommend and use Tranigo on our next visit.
Excellent customer service. Have already recommended Tranigo to others, and will use them again on our next visit. Well done!
I had such an easy experience traveling to my hotel from the airport. The driver was friendly and I received great communication from Tranigo throughout my airport pickup. I would recommend this service/company to everyone.
Great service. Simple and very comfortable - direct to door. I had experienced quite a bad flight to Istanbul but after that the journey was great. Will be booking again.
This service is smooth and meant to be completely stress free. You get a dedicated vehicle to get you straight to your hotel. That part was completely stress free, especially if it’s your first time on Turkey and after a long flight. You need to ensure that you either pay the full amount by credit card when you make your reservation or carry cash for any balance. Everything was 5 star up to the point where I thought my credit card would be automatically charged with the balance but for the behaviour of the driver when we reached the hotel which was a very unpleasant experience. He kept pointing to his phone and showing me a text message that said I had to pay 25 Euros in cash. I am from Canada and didn’t have any local or Euro currency. The driver got very frustrated with me and I requested the hotel to pay him 900 Turkish Lira on my behalf settle the issue. I then went to an ATM and settled up with the hotel. All the driver needed to as it was just a misunderstanding, was to take me to the nearest ATM, I would have withdrawn and given him the cash. Otherwise I would have said 5 star service from start to finish.
Gabriel was a great communicator and was right on time. I would recommend him and Tranigo highly!
This is the second time I make the trip with same driver. He is very courteous and kind.
Very polite and helpful driver, but a pity we could not communicate we wanted to ask him about the traffic as it took more than sn hour and a half to come to the hotel, and he seemed not to know exactly where the hotel was … but he was a helpful as he possibly could !
Best Airport Shuttle service for Cappadocia
I used Tranigo in Bucharest and was very happy with everything from start to finish. We had grear communications, my driver was friendly and prompt. I would highly recommend this service. Great price and quality on everything.
Fantastic service! I arrived early but they quickly accommodated me. There were several other people also using them and despite the large group, they were efficient in organizing everyone in to their assigned vans. I had booked a private shuttle so I had a massive 13 person van all to myself. The driver was great. He pointed out some funny turkish facts but also gave me some quiet time so that I could decompress from all the traveling. It was great to have an experienced driver navigate through the craziness of Istanbul and I would highly recommend using them as I think its worth it instead of having to deal with public transportation when you've just gotten off a plane.
Amazing experience. I recommend the hotel Very friendly and helpful staff Amazing breakfast and service Very clean and the hotel smells very nice The wonderful receptionist Mr. Yasar Celen
Return journey to airport with same company . Arrived on exact time. Smooth ride to airport. Would definitely use this company again
Great experience to and from the airport! Drivers were prompt and courteous and the vehicles were nice and spacious. Highly recommend, especially for such a reasonable price!