Reviews

Dear Guests,

Your satisfaction is always our top priority! That's why we would like to know your impressions on our services. Your opinion isn't only welcomed but also important for us in order to improve and evolve our services! We guarantee that all reviews will be posted.

Looking forward to hearing from you!

All the best,
Mr. Yasar CELEN
General Manager

Tranigo.com

Write a Review


Safe travel, good service and the nicest staff.

Ingolf Stenskrog
28.03.2024 01:00:02

Amazing service! Used it both ways from the SAW airport to the European side of Istanbul. Highly recommend!

Rajat Srivastava
27.03.2024 19:42:15

This transfer was perfect. The driver was at our hotel 10 minutes before the scheduled pick-up time, and the ride was smooth. The vehicle was impeccable, and we were extremely comfy. I would totally recommend this way of transportation to get to the airport because it was around 45 minutes to 1h and by public transportation, it took us 2h. 

G*** S***
25.03.2024 19:37:27

We were a little concerned about the timing on this one because we had to take a flight at 14:00 and our pick up time was arranged at 11:25 (but there is a little more than one hour driving to the airport), but we had to check in our suitcase and the counter was closing at 13:00. We were not the last ones to be picked up so we had to deviate from the fastest route several times. We made it on time because Kayseri's airport is extremely small, so once there, everything was pretty fast. As it was a shared transfer, regarding the price, I cannot complain. 

G*** S***
25.03.2024 14:28:02

When we landed, the driver was already there which was super. He offered to carry our bags, and we were given a bottle of water each for the journey. The vehicle was spotless and comfy. The only negative thing that could be said is that it was supposed to be a shared transfer, but due to the time (1:30am) we (2 women) were the only ones there and we were expecting one driver but there were two men (the actual driver and one who was seated as a copilot). There was nothing wrong with that, obviously, but regarding the fact that it was late at night, first contact with the country, and lonely roads, we were a bit anxious at the beginning. It must be said that they completed the transfer excellent and we were dropped off at the entrance of the hotel and everything was perfect. 

G*** S***
25.03.2024 14:16:19

Excellent. Once arrived found meeting point easy via directions received. Met by team member. Taxi on correct time. Straight to hotel. Would use again

Wendy Barnes
25.03.2024 10:57:33

The communication was quick and responsive. The meet up instructions were very clear and accurate. It was a very smooth process and we would recommend it and will use it again.

Trena Mroczko
25.03.2024 08:54:11

Had a great experience with the ride. The driver knows exactly the location where our airb&b is and tried get us as close as possible to the apartment building .

F*** G***
25.03.2024 08:51:34

Smooth journey to the SAW airport , driver was punctual and very helpful. Thank you very much .

F*** Y***
24.03.2024 23:35:41

Recently, in early March, 2024, when we decided to have a 10 hour layover in Istanbul while flying to another destination. I thought it would be nice if we could leave the airport and have a mini tour of the old city. I searched online and chose to contact Tranigo. Promptly, I received a detailed reply email from Mr. Yasar Celen, General Manager. The email was thorough and addressed and answered every question I had posed in my initial email to the company. I was so amazed by the details and specifics that I immediately agreed to contract (reasonable price for the entire package) with Mr. Celen. In follow up communication, Mr. Celen and I established a WhatsApp connection, making our communication that much easier. We agreed on specifics for my needs and Mr. Celen sent further detailed instructions with accompanying video showing the exact location at the Istanbul airport where we would make our initial contact with his representative. On the day of arrival, I heard from Mr. Celen to confirm our arrangement. That was very reassuring. We were met at the airport as promised and transported to a hotel in the old city where we stored our carry-on bag and met with our guide. Beside the traffic delays inside the old city (expected), everything went as described. Great driver from the airport. At the hotel, we met Tuba who for the next few hours guided us to the essential highlights of the old city in and around Sultanahmet Square. Tuba was a great guide. She was warm and welcoming. She was extremely knowledgeable about the city, its structures and its history. She was patient and courteous. Spending time with Tuba was like having a reunion with an old friend. She was more than a guide and made my companion and I feel welcome and at home. And even though this was not my first visit to Istanbul, my companion was overjoyed with the brief highlights tour that Tuba guided us through. The few hours flew by and we were able to have a lovely meal with Tuba. She also secured the same transport and driver back to the airport, making sure we had ample time to get to the airport and clear security in more than enough time to catch our continuing flight. In summation, Mr. Celen was a great person to work with. Tranigo made the layover touring of old Istanbul as seamless as could be. Tuba is an awesome person and an awesome guide! Even though I am comfortable in visiting and touring Istanbul on my own, it was a great pleasure to meet and have Tuba as a guide for those brief hours. I highly recommend Tranigo for their services and customer service and customer care. You will get value for your your money and will be as pleased as we were. Thank you, Mr. Celen. Thank you, Tuba!

Peter Peart
24.03.2024 18:32:48

All great!

David Palus
23.03.2024 20:10:01

This was a great experience. We arrived earlier than expected, but within 15 minutes they had us in a car and on our way to our hotel. The driver was courteous and safe, and the car was clean and comfortable. We will definitely use Triango again when we need an airport transfer in Istanbul.

K*** R***
23.03.2024 09:45:51

On time, no distractions from the driver, smooth ride, perfect service. Saved Me a lot of time and worry.

John Carroll
20.03.2024 21:40:45

All Good. Very nice vehicle. Good driver. Thank you very much for your service.

J*** S***
20.03.2024 06:12:58

Great customer service. A representative waited for our group at the designated place and took us to the driver. Thank you!

A*** K***
17.03.2024 03:47:28

Good service!

A*** M***
16.03.2024 00:04:54

I was very satisfied with service on first trip to Turkey, easy to find, excellent directions

k*** L***
12.03.2024 21:16:19

I am very impressed with the company! From booking, to my driver. Shout out to Somer!!!! Going above and beyond and helping me with my problem after arriving in Istanbul. If you guys need a transport service, CHECK THEM OUT!! You will not regret it! Very professional, easy to deal with.

Edwin Andres
11.03.2024 17:37:15

I am very impressed with the company! From booking, to my driver. Shout out to Somer!!!! Going above and beyond and helping me with my problem after arriving in Istanbul. If you guys need a transport service, CHECK THEM OUT!! You will not regret it! Very professional, easy to deal with.

Edwin Andres
11.03.2024 17:37:12

The punctuality was spot on even with the bad Istambul traffic

L*** M***
10.03.2024 23:31:53

Easy to use. Instructions were clear. All went great!

Dee Belsky
02.03.2024 04:33:27

I booked the Bosphorus Dinner Cruise with Tranigo for my husband’s birthday, and it was a fantastic experience. The food, the entertainment, the views, and the service were all amazing. We saw the sunset, the bridge, the palace, and the night lights of Istanbul. It was a romantic and unforgettable night. I thank Tranigo and the bosphorus dinner cruise staff for their professionalism and hospitality. I highly recommend this cruise to anyone who visits Istanbul. It is a must-do activity.

M*** S***
19.02.2024 21:11:37

Bursa Tour is a must when you are in Istanbul

İ*** H***
17.02.2024 17:23:20

Best Bursa Tour ever: Thanks to our guide and driver

M*** U***
09.02.2024 19:29:53

It was a fantastic experience to join the dinner cruise on the Bosphorus. The boat was spacious and comfortable, the service was excellent, and the entertainment was varied and enjoyable. I loved the traditional Turkish music and dance performances, as well as the DJ party at the end. The food was also very tasty and satisfying, with a good selection of dishes and drinks. The best part was seeing the beautiful night view of Istanbul from the water, with its historical monuments and bridges lit up. I highly recommend this cruise to anyone who wants to have a fun and romantic night in Istanbul.

H*** B***
05.02.2024 20:43:52